Built on quality — not headcount.
A rigorous vetting process, a managed-service model, and a 30-day replacement guarantee. Here's why Australian and New Zealand businesses trust Veero.
Five stages before anyone works with a client.
Fewer than 1 in 20 applicants make it through. The people we present to you are the ones we'd hire ourselves.
Application & screen
CV review, eligibility check and English proficiency assessment.
Skills assessment
Industry-specific tests in the exact tools and workflows of the role.
Video interview
Communication style, professionalism, judgement and cultural fit.
Background & reference check
Verified work history and reference calls with previous employers.
30-day trial period
Full replacement guarantee in the first 30 days — at our cost, not yours.
What's included — and what isn't your problem.
What you get
- Dedicated account manager — a named person you can always call
- End-to-end onboarding — systems, security, orientation
- Quarterly performance reviews — measured against your KPIs
- 30-day replacement guarantee — at our cost
- Monthly reporting — hours, output, escalations
- Coverage planning — leave, sickness, capacity
Not your problem
- Payroll, PAYG, BAS, superannuation
- Annual leave, personal leave, public holidays
- Workers compensation insurance
- Recruitment fees, finder's fees, contingency placement
- Performance management and HR escalations
- Equipment, internet and office space
Veero vs the alternatives.
| Local full-time hire | Freelancer / marketplace | Veero | |
|---|---|---|---|
| Annual cost | $90k+ all-in | Unpredictable | Fixed monthly |
| Speed to start | 2–4 months | Days, if you find one | 4–6 weeks |
| Managed performance | You manage | ✕ None | ✓ Veero manages |
| Scalability | Slow & expensive | Hit and miss | ✓ Scale up or down |
| Replacement guarantee | ✕ Yours to solve | ✕ Yours to solve | ✓ 30-day guarantee |
| HR / payroll admin | You handle | You handle | ✓ Not your problem |
Frequently asked questions.
Will an outsourced professional actually integrate with my team?
Yes — and that's the whole point of our managed-service model. Your Veero professional works in your tools, attends your team meetings, follows your communication rhythms and reports to your nominated manager. We're not a marketplace where you brief a stranger; we're a managed extension of your team.
What happens if the professional isn't working out?
Tell your account manager. If it's a fixable performance issue, we'll address it with coaching and clear expectations. If it's not the right fit, we replace them — at our cost — within the first 30 days under our standard guarantee. After that, replacement is still part of the service; we just plan the transition carefully.
Is outsourcing right for a business our size?
Veero works with businesses from solo principals to teams of 100+. Sole brokers, three-partner advice practices and growing trade businesses use us just as effectively as larger firms. We scale to match — start with one professional, add more only when you're ready.
What about data security and confidentiality?
Every professional signs a binding confidentiality agreement. Access is provisioned through your systems with the principle of least privilege. We follow industry-standard security practices including unique logins, MFA, encrypted storage and audited access. We're happy to sign your own NDAs and data-handling addenda.
Built on standards you can trust.
Talk to us. Twenty minutes, no obligation, no hard sell — just an honest conversation about whether Veero is right for your business.